SAIL ACADIA

OUR POLICIES

Cancellation Policy

  • You may cancel your reservation without charge up to 24 hours prior to your scheduled departure.
  • If you cancel within the last 24 hours or fail to show up at boarding, you will be responsible for the full amount of the charter/cruise. Weather-related cancellations will be determined by the Captain.
  • If your charter/cruise is canceled due to weather and we are unable to reschedule the trip to your satisfaction, you will not be charged.

Pet Policy

We allow pets aboard our private charters, but do not allow pets on shared tours. We love dogs but respect that some people have pet allergies or fears. We also encourage pet owners to really consider whether your pet will enjoy the boating experience. It can be hard to provide shade, water bowl, or a comfortable place for your 80 pound dog on a sailboat heeling at 20 degrees. Please let us know if you plan to bring your pet on a private charter.

Inclement Weather

Maine’s weather is generally wonderful in the summer months. When the weather is marginal we communicate with the customer to make a decision about the trip. We will cancel when forecast calls for 100% rain. We’re all in the same boat, and we don’t like getting wet any more than you do. We do operate trips when there is a small chance of rain or patchy fog. Safety is our biggest priority and we will cancel if we determine the conditions are not safe, such as exceedingly strong winds. Due to the rapidly changing Maine weather these decisions are made about one hour before the scheduled trip.